Refund Policy
At Nūn-নুন, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below.
Returns
-
Items can be returned within 7 days of delivery.
-
To be eligible, items must be unused, unworn, unwashed, and in their original packaging with tags attached.
-
Certain items (e.g., clearance items, undergarments, or customized products) may be non-returnable.
Process
-
Contact us at yok328877@gmail.com with your order number and reason for return.
-
Once approved, you will receive return instructions.
-
Ship the item back at your own expense (unless the return is due to our error).
Refunds
-
Once we receive and inspect the returned item, we will notify you of the refund status.
-
Approved refunds will be issued to your original payment method within 7 business days.
-
Shipping fees are non-refundable.
Exchanges
-
We only replace items if they are defective, damaged, or the wrong size. Contact us to arrange an exchange.
Late or Missing Refunds
-
If you haven’t received your refund after 7 days, check with your bank or payment provider. If issues persist, contact us at yok328877@gmail.com.
Contact Us
For questions about returns or refunds, reach us