top of page

Refund Policy

At Nūn-নুন, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund guidelines below.

Returns

  • Items can be returned within 7 days of delivery.

  • To be eligible, items must be unused, unworn, unwashed, and in their original packaging with tags attached.

  • Certain items (e.g., clearance items, undergarments, or customized products) may be non-returnable.

Process

  1. Contact us at yok328877@gmail.com with your order number and reason for return.

  2. Once approved, you will receive return instructions.

  3. Ship the item back at your own expense (unless the return is due to our error).

Refunds

  • Once we receive and inspect the returned item, we will notify you of the refund status.

  • Approved refunds will be issued to your original payment method within 7 business days.

  • Shipping fees are non-refundable.

Exchanges

  • We only replace items if they are defective, damaged, or the wrong size. Contact us to arrange an exchange.

Late or Missing Refunds

  • If you haven’t received your refund after 7 days, check with your bank or payment provider. If issues persist, contact us at yok328877@gmail.com.

Contact Us

For questions about returns or refunds, reach us

bottom of page